Is CARFAX a good company to work for?

CARFAX has an overall rating of 3.8 out of 5, based on over 718 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 66% of employees would recommend working at CARFAX to a friend and 63% have a positive outlook for the business. The best reviews about CARFAX have been left by employees working as Account Executive , Software Developer and Regional Account Manager .

Does CARFAX pay their employees well?

According to anonymously submitted Glassdoor reviews, CARFAX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CARFAX. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at CARFAX?

66% of CARFAX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CARFAX 4.5 out of 5 for work life balance, 4.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at CARFAX?

Regional Account Manager (53) , Software Engineer (33) , Account Manager (21) , Account Executive (17) , Product Developer (14) , Software Developer (13) , Associate Software Engineer (9) , Business Data Analyst (9) , Field Sales (9) , Field Sales Consultant (9) , Inside Sales Representative (9) , Manager (9) , Sales (9) , Senior Software Engineer (9) , Field Sales Representative (7)

What are the pros of working at CARFAX according to real employee reviews?

"Great work life balance and the list goes on." ((in 102 reviews)); "People centered and great for starting your career" ((in 61 reviews)); "Great Benefits (just added 26 weeks of maternity and paternity leave!)" ((in 58 reviews)); "The company culture is great and there is never an issue working across groups." ((in 15 reviews)); "Great work environment and coworkers." ((in 14 reviews))

What are the cons of working at CARFAX according to real employee reviews?

"Salaries low for similar job at other auto companies." ((in 21 reviews)); "Pay is low for the industry" ((in 19 reviews)); "One manager was doing an excellent job and when holding someone in MO accountable for a screw up was immediately let go." ((in 18 reviews)); "What once used to be like a family is now laughable and nepotism is rampant." ((in 16 reviews)); "Senior Leadership is failing it's front line employees and there is no course correction in site." ((in 13 reviews))

What are employees saying about CARFAX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CARFAX layoffs and their outlook for job security at CARFAX in 2026.

What are the top reviewed CARFAX locations?

Centreville , Columbia , Washington , Fairfax , Portland , Chantilly , Newark , Chicago , Virginia Beach , Houston , Nashville , Centerville , Kansas City , Dallas , Columbus , Los Angeles , Philadelphia , Orlando , Atlanta , Mobile , Arlington , Ashburn , Falls Church , Herndon , Manassas , Saint Louis , Buffalo , Milwaukee , Scottsdale , Chicken

CARFAX reviews

Disappointed In Direction - Anonymous employee CARFAX Employee Review

4.0

Aug 19, 2023

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Relaxed work environment. - Work/Life Balanced. - Annual Team Appreciation party. They really do put on a good celebration every year for the employees with dinner, prizes, open bar, etc. - Time off between Christmas and New Years. Entire company is closed and this doesn't come out of your CTO time bucket. - 4 Day work weeks in the summer. This is great, and alot of people mention this here as a benefit...... but the entire picture isn't being told. They subtract 1 week of your PTO because of this. So if you've been here awhile and get 5 weeks a year CTO.... you actually only get 4 now. So really they're telling you when you can use that 1 week. - $500 per employee each year. This started during COVID and the first time was to use that money for our home office ( Because we were doing well and being productive working from home ). Since opening the offices back up, now it's to be used for Health-Related things. ( Gym membership, classes, hiking gear, golf clubs...you name it ).

Cons

- RTO ( Returning to the office ). It's not so much that we have to go back, it's how it is being handled. Mandatory for some people. Not for others. If you live within an hours drive, you have to go in on the allotted days for your department. But those people that moved away during COVID or were hired remote still get to work remote. We have directors ( top leaders ) who are 100% remote. Hypocritical. Every one of these reviews I've read where people complain about RTO, the common response from CARFAX is that we know it wont please everyone, but we really are better together. If that's truly your position, then how do you justify those getting to work remote? - Product Roadmap. This year has been the worse since I've been here ( and I've been here for 10+ years ). There are several "#1 Priority" things going on. There's a push now more than ever to rush things out the door and 'get things done'. It feels like part of the reason for this is to justify the 4-day work weeks in the summer. To prove to S&P ( our parent company ) that we are productive.

CARFAX Response

2y

Thank you for writing a review! We love our TAP too, and the 4-Day Summer Work Week. Just to be clear, your time off isn't impacted by it, so however many weeks you get are all yours to use! There may not be a perfect solution for RTO that makes everyone happy, but we won't stop working to try and find it. In the meantime, we do think that giving our team flexibility in their schedule is a great option. We hope that focusing on our mission and working with our great team will help you rediscover your passion. Thanks again for your feedback.

Explore other reviews about CARFAX

5.0

Jun 2, 2026

Senior systems developer

Recommend

CEO approval

Business Outlook

Pros

Great culture, Cool office, Office snacks, Flexible time-off

Cons

below market pay for most developers, fast turnover of developers

2.0

Apr 4, 2026

Project manager

Recommend

CEO approval

Business Outlook

Pros

* Talented and hardworking team members across the department. * Opportunities to gain cross-functional experience and exposure to a variety of projects. * Team members are often supportive of one another despite leadership challenges.

Cons

* Project Services leadership operates with a narrow, rigid definition of what a “successful” project manager looks like, and advancement often depends more on alignment with a specific leadership style than actual performance or impact. * Employees with different cognitive or communication styles, including neurodivergent individuals, may find their strengths undervalued, while his or her deviations from the norm are scrutinized. * There is little room for authenticity. Employees may feel pressure to conform to be seen as leadership material. * Even infrequent mistakes can become long-term reputational markers, with limited opportunity for growth or reset. * A noticeable gap exists between positive performance feedback and actual career progression, even for tenured high performers with strong stakeholder feedback. * Managers are not consistently positioned or empowered to advocate effectively for their team members. * Policies, including hybrid/work-from-home expectations, are applied inconsistently, impacting trust and fairness. * Leadership culture can feel cliquey, with visibility and advancement influenced by informal networks rather than transparent criteria.

2

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Disappointed In Direction - Anonymous employee CARFAX Employee Review

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