Call Center - Great Experience - Dead End Job - Top Level Floor Tech CCI Systems Employee Review

3.0
Apr 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Co-workers are among the best. Teaming with people willing to learn and grow and contribute. Provides a good stepping stone environment for any on-the-rise or fresh out of college IT degree wielding individuals. On the job training and support non discriminating hiring practices. If you are a quick learner and willing to study between work/calls you can get promoted pretty quick. Reward employees that put the time in with promotions, not necessarily seniority Okay pay for the AREA. ESOP program free after 3 year's of continued service.

Cons

Very poor management which is driving the place into the ground. Supervisor's have no freedom to do their job therefore... They don't. Stand up for yourself and you will be marked as a trouble maker unnecessarily and could lead to your demise. Management tends to get in over their head with contracts and certain partners. Plain to see future outcomes of said contracts lead to termination or laying off of some 15 people and was performed last minute with no warning. Shadily let go individuals with medical alements, elderly, and anyone that posed a threat to their inner circle. Made their quick buck and threw the help to the curb. Poor vacation package. Accrue overtime. If something happens and you're off work and forced to use PTO balance before any other money's come. It is then nearly impossible to get any vacation time back. Earn about 7 hours of vacation a month.

Explore other reviews about CCI Systems

5.0
Jul 29, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work and great people. And I like their values.

Cons

Pay could be more competitive, running out of work is worrisome sometimes. Kind of disorganized.

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Once tenured, flexible schedule, and decent benefits.

Cons

Company has prioritized international labor teams rather than domestic in the last four years. Has led to high stress, poor work quality, less production, and overall a more negative work environment.

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