Does CCMSI pay their employees well?

According to anonymously submitted Glassdoor reviews, CCMSI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CCMSI. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at CCMSI?

43% of CCMSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CCMSI 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CCMSI?

Claims Adjuster (35) , Claims Representative (10) , Claims Assistant (6) , Claims Consultant (6) , Claim Representative (5) , Claims Specialist (5) , Claims Supervisor (5) , Loss Control Consultant (5) , Senior Claims Adjuster (5) , Underwriter (5) , Workers Comp Claims Adjuster (5) , Claim Consultant (4) , Multi-Line Adjuster (4) , Senior Claims Representative (4) , Supervisor (4)

What are the pros of working at CCMSI according to real employee reviews?

"the benefits and time off are ok" ((in 17 reviews)); "Good benefits and hours." ((in 16 reviews)); "Good work life balance within the company" ((in 7 reviews)); "Nice coworkers" ((in 6 reviews)); "Good work environment" ((in 5 reviews))

What are the cons of working at CCMSI according to real employee reviews?

"Low pay (depending on your position)" ((in 15 reviews)); "Poor management, unorganized, needy client" ((in 14 reviews)); "No training whatsoever which is why this department has experienced high turnover the past 2 years." ((in 9 reviews)); "Turnover has been insane and supervisors expect us to step in help." ((in 5 reviews)); "Lack of bonuses" ((in 4 reviews))

What are the top reviewed CCMSI locations?

Danville , Maitland , Chicago , Lisle , Las Vegas , Scottsdale , Metairie , Dallas , Albuquerque , Wexford , Saint Louis , Concord , Linwood , Okemos , Charlotte , Pittsburgh , Sewickley , Orlando , Reading , Greenwood Village , Kansas City , Missouri City , Phoenix , Raleigh , College Station , Houston , Texas City , San Antonio , Ridgeland , Minneapolis

CCMSI reviews

Division is horribly managed - Senior Claims Adjuster CCMSI Employee Review

1.0

Sep 26, 2019

Senior claims adjuster

Recommend

CEO approval

Business Outlook

Pros

CCMSI purchased VCM and that company is solid, fair and treats employees well.

Cons

The Senior Manager is a narcissistic, pathological liar who treats people terribly. She discusses staff with other staff, is lazy and doesn't know how to manage a company, division or people. Many careers have been ruined by and one has to wonder why a company as well-respected as CCMSI allows her to sully their great reputation. The atmosphere is fear-based and toxic. The two "positive" reviews were written by current employees who were instructed to do so.

CCMSI Response

5y

We are very sorry to see that you feel this way. While we strongly disagree with your comments we respect your right to speak your mind. It is unfortunate that things did not work out here for you at VCM. We wish you all the best in your new endeavors.

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5.0

Mar 9, 2026

Claims consultant

Recommend

CEO approval

Business Outlook

Pros

work from home, easy travel to Client, great Team,

Cons

none at this time that I can think of

CCMSI Response

2mo

Thank you for the 5‑star review! We truly appreciate you taking the time to share your experience at CCMSI. We’re glad to hear that our work‑from‑home flexibility, opportunities to travel easily to client locations, and strong team environment have made a positive impact on your experience. Supporting collaboration, flexibility, and meaningful client relationships is important to us, and it’s rewarding to know those efforts are felt by our team members. Thank you for being a valued part of the CCMSI team!

3.0

Mar 2, 2026

Claims adjsuter

Recommend

CEO approval

Business Outlook

Pros

- The remote work option is a plus (If your supervisor decides to let you). - My supervisor is great now, very knowledgeable & helps greatly when it comes to learning the actual job (it is unfortunate that this is not always the case, really hit or miss with supervisors). - Reasonable amount of time off (if you can get it approved and provide good enough explanation of why you need time off).

Cons

- Definitely have some PTSD from the first office location that I worked at due to the micromanagement & constant toxicity from that particular supervisor - Definitely some "Rules are for thee, not for me" type management. - It's nice that benefits are offered, however, the medical benefits refuse to cover almost anything. Considering just getting independent medical insurance at this point.

1

CCMSI Response

2mo

Thank you for taking the time to share your perspective. Feedback related to leadership and communication is especially important to us, and CCMSI is using this input to inform our ongoing improvement efforts.

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Jobs at CCMSI

Workers' Compensation Claim Supervisor

Multi-Line Claims Adjuster – Commercial Auto & GL/BI - Remote

National Accounts Claims Supervisor – Commercial Auto & Trucking

Workers' Compensation Claim Consultant

Workers' Compensation Claim Consultant - Midwest National Account

CCMSI

Division is horribly managed - Senior Claims Adjuster CCMSI Employee Review

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