Does CCMSI pay their employees well?

According to anonymously submitted Glassdoor reviews, CCMSI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CCMSI. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at CCMSI?

43% of CCMSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CCMSI 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CCMSI?

Claims Adjuster (35) , Claims Representative (10) , Claims Assistant (6) , Claims Consultant (6) , Claim Representative (5) , Claims Specialist (5) , Claims Supervisor (5) , Loss Control Consultant (5) , Senior Claims Adjuster (5) , Underwriter (5) , Workers Comp Claims Adjuster (5) , Claim Consultant (4) , Multi-Line Adjuster (4) , Senior Claims Representative (4) , Supervisor (4)

What are the pros of working at CCMSI according to real employee reviews?

"the benefits and time off are ok" ((in 17 reviews)); "Good benefits and hours." ((in 16 reviews)); "Good work life balance within the company" ((in 7 reviews)); "Nice coworkers" ((in 6 reviews)); "Good work environment" ((in 5 reviews))

What are the cons of working at CCMSI according to real employee reviews?

"Low pay (depending on your position)" ((in 15 reviews)); "Poor management, unorganized, needy client" ((in 14 reviews)); "No training whatsoever which is why this department has experienced high turnover the past 2 years." ((in 9 reviews)); "Turnover has been insane and supervisors expect us to step in help." ((in 5 reviews)); "Lack of bonuses" ((in 4 reviews))

What are the top reviewed CCMSI locations?

Danville , Maitland , Chicago , Lisle , Las Vegas , Scottsdale , Metairie , Dallas , Albuquerque , Wexford , Saint Louis , Concord , Linwood , Okemos , Charlotte , Pittsburgh , Sewickley , Orlando , Reading , Greenwood Village , Kansas City , Missouri City , Phoenix , Raleigh , College Station , Houston , Texas City , San Antonio , Ridgeland , Minneapolis

CCMSI reviews

Not the worst but could be sooo much better! - Medical Only Adjuster CCMSI Employee Review

3.0

Oct 7, 2021

Medical only adjuster

Recommend

CEO approval

Business Outlook

Pros

You do get 4 wks of paid time off and we do get surprised with being able to leave early the day before a holiday

Cons

Management is practically useless, you get 2% raises which is less than inflation, doesnt matter how well you do everyone gets the same pay, no incentive to go above and beyond, your reward for being awesome and getting your work done is to help lazy coworkers who consistently are behind, no growth potential, special rules for special people, company pulled our bonus in 2020 and Adjusters only got a raise because we were about to quit, the pay is much less then what other companies pay.

CCMSI Response

4y

Thank you for your honest review. We do encourage our staff to reach out to the Human Resources department with complaints/suggestions. The HR department does fully work in the Danville office as well. We also review salary ranges yearly prior to evaluations to ensure we are in line with the market.

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5.0

Mar 9, 2026

Claims consultant

Recommend

CEO approval

Business Outlook

Pros

work from home, easy travel to Client, great Team,

Cons

none at this time that I can think of

CCMSI Response

2mo

Thank you for the 5‑star review! We truly appreciate you taking the time to share your experience at CCMSI. We’re glad to hear that our work‑from‑home flexibility, opportunities to travel easily to client locations, and strong team environment have made a positive impact on your experience. Supporting collaboration, flexibility, and meaningful client relationships is important to us, and it’s rewarding to know those efforts are felt by our team members. Thank you for being a valued part of the CCMSI team!

3.0

Mar 2, 2026

Claims adjsuter

Recommend

CEO approval

Business Outlook

Pros

- The remote work option is a plus (If your supervisor decides to let you). - My supervisor is great now, very knowledgeable & helps greatly when it comes to learning the actual job (it is unfortunate that this is not always the case, really hit or miss with supervisors). - Reasonable amount of time off (if you can get it approved and provide good enough explanation of why you need time off).

Cons

- Definitely have some PTSD from the first office location that I worked at due to the micromanagement & constant toxicity from that particular supervisor - Definitely some "Rules are for thee, not for me" type management. - It's nice that benefits are offered, however, the medical benefits refuse to cover almost anything. Considering just getting independent medical insurance at this point.

1

CCMSI Response

2mo

Thank you for taking the time to share your perspective. Feedback related to leadership and communication is especially important to us, and CCMSI is using this input to inform our ongoing improvement efforts.

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Jobs at CCMSI

Multi-Line Claims Adjuster – Commercial Auto & GL/BI - Remote

National Accounts Claims Supervisor – Commercial Auto & Trucking

Workers' Compensation Claim Consultant

Workers' Compensation Claim Consultant - Midwest National Account

Workers' Compensation Claim Advocate

CCMSI

Not the worst but could be sooo much better! - Medical Only Adjuster CCMSI Employee Review

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