Does CCMSI pay their employees well?

According to anonymously submitted Glassdoor reviews, CCMSI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CCMSI. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at CCMSI?

43% of CCMSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CCMSI 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CCMSI?

Claims Adjuster (35) , Claims Representative (10) , Claims Assistant (6) , Claims Consultant (6) , Claim Representative (5) , Claims Specialist (5) , Claims Supervisor (5) , Loss Control Consultant (5) , Senior Claims Adjuster (5) , Underwriter (5) , Workers Comp Claims Adjuster (5) , Claim Consultant (4) , Multi-Line Adjuster (4) , Senior Claims Representative (4) , Supervisor (4)

What are the pros of working at CCMSI according to real employee reviews?

"the benefits and time off are ok" ((in 17 reviews)); "Good benefits and hours." ((in 16 reviews)); "Good work life balance within the company" ((in 7 reviews)); "Nice coworkers" ((in 6 reviews)); "Good work environment" ((in 5 reviews))

What are the cons of working at CCMSI according to real employee reviews?

"Low pay (depending on your position)" ((in 15 reviews)); "Poor management, unorganized, needy client" ((in 14 reviews)); "No training whatsoever which is why this department has experienced high turnover the past 2 years." ((in 9 reviews)); "Turnover has been insane and supervisors expect us to step in help." ((in 5 reviews)); "Lack of bonuses" ((in 4 reviews))

What are the top reviewed CCMSI locations?

Danville , Maitland , Chicago , Lisle , Las Vegas , Scottsdale , Metairie , Dallas , Albuquerque , Wexford , Saint Louis , Concord , Linwood , Okemos , Charlotte , Pittsburgh , Sewickley , Orlando , Reading , Greenwood Village , Kansas City , Missouri City , Phoenix , Raleigh , College Station , Houston , Texas City , San Antonio , Ridgeland , Minneapolis

CCMSI reviews

Do Not Work Here: Toxic Environment, Underpaid - Liability Claims Representative CCMSI Employee Review

1.0

Feb 23, 2022

Liability claims representative

Recommend

CEO approval

Business Outlook

Pros

- None, this at the very most should only be a steppingstone in your career.

Cons

- Despite testing positive for COVID-19 I was forced to work under threat of loss of pay or losing my job. - Pay is 20-30% below similar positions at other TPA's, even more w/ Carriers. - 100+ claims assigned a month regularly. - Fear tactics, gaslighting, and a toxic work environment were utilized by supervisors after their failures in maintaining proper staff and providing livable wages which culminated in unmanageable workloads.

CCMSI Response

4y

Thank you for your opinion. While we don't agree with your review on nearly every comment we would have encouraged you to work with the HR department on these points. If any of our employees tested positive for COVID we would not have asked you to work in the office whatsoever, in fact, we encouraged staff to work remotely when that would happen (if at all possible). We wish you the best of luck in the future.

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5.0

Mar 9, 2026

Claims consultant

Recommend

CEO approval

Business Outlook

Pros

work from home, easy travel to Client, great Team,

Cons

none at this time that I can think of

CCMSI Response

2mo

Thank you for the 5‑star review! We truly appreciate you taking the time to share your experience at CCMSI. We’re glad to hear that our work‑from‑home flexibility, opportunities to travel easily to client locations, and strong team environment have made a positive impact on your experience. Supporting collaboration, flexibility, and meaningful client relationships is important to us, and it’s rewarding to know those efforts are felt by our team members. Thank you for being a valued part of the CCMSI team!

3.0

Mar 2, 2026

Claims adjsuter

Recommend

CEO approval

Business Outlook

Pros

- The remote work option is a plus (If your supervisor decides to let you). - My supervisor is great now, very knowledgeable & helps greatly when it comes to learning the actual job (it is unfortunate that this is not always the case, really hit or miss with supervisors). - Reasonable amount of time off (if you can get it approved and provide good enough explanation of why you need time off).

Cons

- Definitely have some PTSD from the first office location that I worked at due to the micromanagement & constant toxicity from that particular supervisor - Definitely some "Rules are for thee, not for me" type management. - It's nice that benefits are offered, however, the medical benefits refuse to cover almost anything. Considering just getting independent medical insurance at this point.

1

CCMSI Response

2mo

Thank you for taking the time to share your perspective. Feedback related to leadership and communication is especially important to us, and CCMSI is using this input to inform our ongoing improvement efforts.

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Jobs at CCMSI

Auto Liability & Bodily Injury Claims Adjuster (Remote)

Multi-Line Claims Adjuster – General Liability / Bodily Injury

Multi-Line Claims Representative II

Multi-Line Claims Adjuster – General Liability / Premises Liability

Multi-Line Claims Adjuster – Commercial Auto & GL/BI - Remote

CCMSI

Do Not Work Here: Toxic Environment, Underpaid - Liability Claims Representative CCMSI Employee Review

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