Does CCMSI pay their employees well?

According to anonymously submitted Glassdoor reviews, CCMSI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CCMSI. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at CCMSI?

43% of CCMSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CCMSI 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CCMSI?

Claims Adjuster (35) , Claims Representative (10) , Claims Assistant (6) , Claims Consultant (6) , Claim Representative (5) , Claims Specialist (5) , Claims Supervisor (5) , Loss Control Consultant (5) , Senior Claims Adjuster (5) , Underwriter (5) , Workers Comp Claims Adjuster (5) , Claim Consultant (4) , Multi-Line Adjuster (4) , Senior Claims Representative (4) , Supervisor (4)

What are the pros of working at CCMSI according to real employee reviews?

"Great benefits and time off." ((in 16 reviews)); "the benefits and time off are ok" ((in 16 reviews)); "People are very nice." ((in 8 reviews)); "Good work life balance within the company" ((in 7 reviews)); "Work from home all but one day of the week." ((in 6 reviews))

What are the cons of working at CCMSI according to real employee reviews?

"Low pay (depending on your position)" ((in 15 reviews)); "Poor management, unorganized, needy client" ((in 13 reviews)); "No training whatsoever which is why this department has experienced high turnover the past 2 years." ((in 10 reviews)); "Lack of bonuses" ((in 5 reviews)); "Turnover has been insane and supervisors expect us to step in help." ((in 5 reviews))

What are the top reviewed CCMSI locations?

Danville , Maitland , Chicago , Lisle , Las Vegas , Scottsdale , Metairie , Dallas , Albuquerque , Wexford , Saint Louis , Concord , Linwood , Okemos , Charlotte , Pittsburgh , Sewickley , Orlando , Reading , Greenwood Village , Kansas City , Missouri City , Phoenix , Raleigh , College Station , Houston , Texas City , San Antonio , Ridgeland , Minneapolis

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CCMSI reviews

Overall good company - Multi-Line Claims Representative CCMSI Employee Review

3.0

Sep 6, 2023

Multi-line claims representative

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Hybrid working schedule. Good PTO.

Cons

There is not a lot of room for growth it seems. I feel that the pay can be a lot better and the company seems to offer a small annual raise and bonus regardless of your performance, which does not incentivize employees to go above and beyond. The new hire training was practically nonexistent as the company relied heavily on fellow coworkers to train. Health plan is atrocious. No employer contribution to 401k as they offer an ESOP

CCMSI Response

Thank you for your review. We encourage you to reach out to HR to discuss the cons you've mentioned. We do have extensive new hire training via the Learning Management System and we rely on each office to do the office side training as well. If this isn't being done correctly we'd love to hear about it.

Explore other reviews about CCMSI

5.0

Mar 9, 2026

Claims consultant

Recommend

CEO approval

Business Outlook

Pros

work from home, easy travel to Client, great Team,

Cons

none at this time that I can think of

CCMSI Response

2mo

Thank you for the 5‑star review! We truly appreciate you taking the time to share your experience at CCMSI. We’re glad to hear that our work‑from‑home flexibility, opportunities to travel easily to client locations, and strong team environment have made a positive impact on your experience. Supporting collaboration, flexibility, and meaningful client relationships is important to us, and it’s rewarding to know those efforts are felt by our team members. Thank you for being a valued part of the CCMSI team!

3.0

Mar 2, 2026

Claims adjsuter

Recommend

CEO approval

Business Outlook

Pros

- The remote work option is a plus (If your supervisor decides to let you). - My supervisor is great now, very knowledgeable & helps greatly when it comes to learning the actual job (it is unfortunate that this is not always the case, really hit or miss with supervisors). - Reasonable amount of time off (if you can get it approved and provide good enough explanation of why you need time off).

Cons

- Definitely have some PTSD from the first office location that I worked at due to the micromanagement & constant toxicity from that particular supervisor - Definitely some "Rules are for thee, not for me" type management. - It's nice that benefits are offered, however, the medical benefits refuse to cover almost anything. Considering just getting independent medical insurance at this point.

CCMSI Response

2mo

Thank you for taking the time to share your perspective. Feedback related to leadership and communication is especially important to us, and CCMSI is using this input to inform our ongoing improvement efforts.

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Jobs at CCMSI

Multi-Line Claims Adjuster II – Auto & Property Damage and GL (Remote)

Multi-Line Claim Representative I

Multi-Line Claims Adjuster – Commercial Auto & GL/BI - Remote

Multi-Line Claim Representative I

Multi-Line Claims Adjuster – Commercial Auto (PD & BI)

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Overall good company - Multi-Line Claims Representative CCMSI Employee Review

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