Does CCMSI pay their employees well?

According to anonymously submitted Glassdoor reviews, CCMSI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CCMSI. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at CCMSI?

43% of CCMSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CCMSI 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CCMSI?

Claims Adjuster (35) , Claims Representative (10) , Claims Assistant (6) , Claims Consultant (6) , Claim Representative (5) , Claims Specialist (5) , Claims Supervisor (5) , Loss Control Consultant (5) , Senior Claims Adjuster (5) , Underwriter (5) , Workers Comp Claims Adjuster (5) , Claim Consultant (4) , Multi-Line Adjuster (4) , Senior Claims Representative (4) , Supervisor (4)

What are the pros of working at CCMSI according to real employee reviews?

"the benefits and time off are ok" ((in 17 reviews)); "Good benefits and hours." ((in 16 reviews)); "Good work life balance within the company" ((in 7 reviews)); "Nice coworkers" ((in 6 reviews)); "Good work environment" ((in 5 reviews))

What are the cons of working at CCMSI according to real employee reviews?

"Low pay (depending on your position)" ((in 15 reviews)); "Poor management, unorganized, needy client" ((in 14 reviews)); "No training whatsoever which is why this department has experienced high turnover the past 2 years." ((in 9 reviews)); "Turnover has been insane and supervisors expect us to step in help." ((in 5 reviews)); "Lack of bonuses" ((in 4 reviews))

What are the top reviewed CCMSI locations?

Danville , Maitland , Chicago , Lisle , Las Vegas , Scottsdale , Metairie , Dallas , Albuquerque , Wexford , Saint Louis , Concord , Linwood , Okemos , Charlotte , Pittsburgh , Sewickley , Orlando , Reading , Greenwood Village , Kansas City , Missouri City , Phoenix , Raleigh , College Station , Houston , Texas City , San Antonio , Ridgeland , Minneapolis

CCMSI reviews

@@ WORST @@ - Claims Assistant CCMSI Employee Review

1.0

Oct 12, 2015

Claims assistant

Recommend

CEO approval

Business Outlook

Pros

Shorter workdays (meaning shorter pay)

Cons

I got hired at the company and right away I was placed at their clients location, (Clark County School District) to handle Liability Claims and asst the Senior Adjuster. After doing nothing regarding adjusting and nothing to do with my skill-set, I was fired after about five months due to them overhearing one of my phone conversations with a Claimant (I am also a private investigator) that was outside on my break. They had no other reasoning besides stating that I wasn't the right fit for their client, etc. I know that this firing had to do with not being "clicky" with the other employees and feeling a little awkward regarding their unorganized settlement with this new client (CCSD). There was quite a bitter argument constantly between the client letting go of their claims and CCMSI handling the claims. It was like walking on egg-shells the entire time and very uncomfortable.

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5.0

Mar 9, 2026

Claims consultant

Recommend

CEO approval

Business Outlook

Pros

work from home, easy travel to Client, great Team,

Cons

none at this time that I can think of

CCMSI Response

2mo

Thank you for the 5‑star review! We truly appreciate you taking the time to share your experience at CCMSI. We’re glad to hear that our work‑from‑home flexibility, opportunities to travel easily to client locations, and strong team environment have made a positive impact on your experience. Supporting collaboration, flexibility, and meaningful client relationships is important to us, and it’s rewarding to know those efforts are felt by our team members. Thank you for being a valued part of the CCMSI team!

3.0

Mar 2, 2026

Claims adjsuter

Recommend

CEO approval

Business Outlook

Pros

- The remote work option is a plus (If your supervisor decides to let you). - My supervisor is great now, very knowledgeable & helps greatly when it comes to learning the actual job (it is unfortunate that this is not always the case, really hit or miss with supervisors). - Reasonable amount of time off (if you can get it approved and provide good enough explanation of why you need time off).

Cons

- Definitely have some PTSD from the first office location that I worked at due to the micromanagement & constant toxicity from that particular supervisor - Definitely some "Rules are for thee, not for me" type management. - It's nice that benefits are offered, however, the medical benefits refuse to cover almost anything. Considering just getting independent medical insurance at this point.

1

CCMSI Response

2mo

Thank you for taking the time to share your perspective. Feedback related to leadership and communication is especially important to us, and CCMSI is using this input to inform our ongoing improvement efforts.

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Jobs at CCMSI

Multi-Line Claim Representative I

Multi-Line Claim Specialist

CCMSI

@@ WORST @@ - Claims Assistant CCMSI Employee Review

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