HR is the worst - Product Demonstrator CDS (Club Demonstration Services) Employee Review

Lies about hours pay. They said working on Saturday and Sunday will get Weekend Premium Hours Pay, but actually, no. I created ticket after ticket to get ignored. Even my supervisor submitted it, at first saying they just needed the signature to finish the claim, and then they closed without any comment or reason. And a lot of benefits were expired but stil list it as something good for workers.