Great team but poor communication on PTO policy - User Research Lead CDW Employee Review

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was very organized and close knit and talented. We were focused on government projects.

Cons

I was told there would be unlimited PTO, but then halfway through the year they said it was limited to less than 2.5 weeks. I had no idea and had taken a few sick days and they counted at PTO so I was unable to properly organize any future time off and it led me to getting really burnt out. They could work on their communication around that better.

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3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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