In my first year - Account Manager CDW Employee Review

4.0
Jul 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Plenty of training Casual and fun environment Clear expectations Plenty of chance for income, for those who work hard and work smart Progressive goals Plenty of contacts and resources to sell are provided (i.e. product specialists) Great relationship with vendor partners

Cons

Some employees who are short sited, closed minded or frustrated easily, are a negative influence on new sales staff. The company is not without its flaws...but it's easily one of the most enjoyable places to work that I have known. Maybe a little too much focus on the "more calls=more sales" mentality. I get that by getting new Account Managers to make more calls, it builds a strong work ethic and can expose new sales ops and expose lazy AM's, but there should be extra focus on the quality of calls. A little more technical training early on would help overcome new AM's who are nervous about in depth IT conversations.

Explore other reviews about CDW

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

See reviews by: Helpful|Rating|Date|All