BEST PLACE I HAVE EVER WORKED... Hopefully the last place I will ever work! - Account Manager CDW Employee Review

5.0
Jul 24, 2015
Recommend
CEO approval
Business Outlook

Pros

CDW hires and trains the best people and teaches a culture that can not be beat. I look forward to coming to work each day because of great people I get to work with. CDW has great leadership, who set clear goals and expectations, and who then give the tools and resources to achieve them. CDW is highly respected in our industry(IT) by our Partners. Our strong reputation with our partners leads to more business and better service to our customers The pay and benefits are excellent(though it takes time to build your sales and thus your income.) One of my favorite benefits, which never makes it into the benefits section of the job description, is the way we are cared for in the office. We are constantly being fed, clothed(vendors provide work polos and pullovers) and entertained(outings, happy hours, trips and other events.) We are better trained and better prepared than any of our competitors which shows to our customers and helps us to win their trust and to earn more business from them... which in turn helps me make more money We build strong relationships with our customers, with our partners, with our community and with each other. As an Account Manager, I love the account ownership model and the fact there is no cap to commissions. CDW puts a great deal of trust in its account managers and allows us to run our business as we see fit(with in reason) Lastly this is the one place I have ever worked where when the management says they want to see work life balance, they mean it. I have never had an encounter with anyone who asked me to put my job before my family

Cons

THIS JOB IS BY NO MEANS EASY, It requires a lot of hard work, but does come with its rewards(see above) From time to time there are process put in place that do not make sense, at least from my perspective, and those are usually easily resolved, or at least explained with satisfaction. We have a large number of products and work with a great number of vendors so it can be daunting to learn to work with all of them and to get them to work together. Lastly financial success at CDW takes time. Early in my career I did not make a lot of money. I had to work and be patient to get my book built up to the point where I needed it to be... It was however very clear that if I stuck to it I would exceed my expectations.

Explore other reviews about CDW

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I Enjoy working at CDW

Cons

Layoffs have been a little worrisome recently.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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