Pros
The firm acquired us four years ago, and I honestly have nothing positive to say about the experience. Even after all this time, there is still no real integration. On calls, people still identify themselves as being from the “old” companies, and each group continues to use its own technologies and processes. The result is a chaotic, fragmented environment that feels unprofessional and, frankly, pathetic.
Cons
This firm struggles with serious management issues at the top. Its primary strategy revolves around cutting costs—often at the expense of employees. Benefits are reduced, compensation is minimized, and leadership plays games that feel disingenuous. For example, they refer to the CEO and senior VPs as “co-workers,” as if that terminology creates a sense of equality, when in reality it does nothing meaningful for employees. Their approach to benefits illustrates this further. The company contributes a mere $0.50 toward vision insurance so recruiters can technically claim CDW offers “vision and dental,” even though the firm contributes almost nothing. The 401(k) policy is another example: employees must complete an entire year of service to qualify, and the employer contribution isn’t paid until the following August. Even then, the match is minimal—often just a few hundred dollars—designed more to delay and minimize costs than to support employees’ retirement.