Great if you're a manager favorite - Physician Payment Specialist II CHG Healthcare Employee Review

2.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Building, location, decent benefits (not the best, but could be worse) onsite health care (mental healthcare too), gym.

Cons

Working at CHG is very much a drink the kool aid type experience, great at first you're in it, you love it, the events and perks of the job are awesome, until you've been there a minute and you realize its a facade to put out an image and generate social media brag. The company has a very big open front door, lots of hiring and new faces all the time. What you dont realize is the dark, hidden large back door as well. People are chewed through and turnover is high. The office politics are backstabby. Everything is about perception, so the saying "dont judge prematurely" doesnt apply so make sure your image is on point. Old outdated processes are slow to change and the managers actively push back against process and efficiency improvements. You'll hear the saying "free to be me at CHG" dont fall for it. You arent free. You're only free if you fall within their bubble. Dont be too unique.

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CHG Healthcare Response
4y
We know how important leaders are in developing their people, creating an engaging environment, and growing the business. That’s why we spend so much time training them. We’re sorry that you didn’t have a good experience with your leader. We wish you well in the next phase of your career.

Explore other reviews about CHG Healthcare

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

CHG sincerely cares about people. I love working here and feel that my leaders always have my back. I'm also proud of the positive difference we're making in the world. In addition to supporting the healthcare system, we help send medical providers on mission trips around the world.

Cons

Not much to mention here. Wish we had more sabbaticals offered. Better 401(k) match would be appreciated, as well.

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CHG Healthcare Response
1mo
Thank you for your review. We always want our leaders to embody our core value of putting people first, and we’re glad to hear about your positive experience. We invite you to provide more detailed feedback. Your confidentiality is assured via this anonymous link: https://bit.ly/chgfeedback
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home. OK pay. Mostly great people to work with.

Cons

Used to be a company that never laid people off. Now it seems that every month, some group has layoffs. We are being told that AI won't replace any people, yet people are being laid off and not replaced. Promotions from within are rare. VPs are hired from outside the company. Culture has changed. Bad behavior is tolerated if that person gives good results for the bottom line. Leaders can push to have people in other departments demoted or fired. Many leaders only pay lip service to Work/Life balance. I often take my computer with me on my days off so I can jump on and take care of things. I frequently answer emails and phone calls on days off. Lots of pressure to come into the office to work, even if the rest of your team isn't there. Messaging from management is confusing. We are told that CHG is gaining market share in a difficult market and then told that CHG isn't meeting its goals, so raises will be very small and the bonuses won't be that great. But somehow CHG is doing really well. Skip level 1:1 are a waste of time. I've figured out that if I just get whoever I'm talking to talking about their stuff, I don't actually have to say anything. If I do manage to bring up a concern or ask a question, I'm told that I'm making an interesting point, but I don't get any further information or answers. Basically, CHG has become just like any other corporation.

2
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CHG Healthcare Response
2mo
Thank you for sharing your feedback. Your experience at CHG is important to us, and we work hard to ensure you feel our core values in practice. To delve deeper into your concerns and drive positive change, we invite you to share additional feedback anonymously via this link:https://bit.ly/chgfeedback
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