Overall good company, Terrible Management - Lab Technician CITGO Employee Review

3.0
Oct 16, 2020
Recommend
CEO approval
Business Outlook

Pros

-Pay is really great -Benefits package is great in terms of healthcare, dental, vision, etc -401k matching -still offers a pension -Generous sick pay -Union based (pro and con) -Raises each year based on Union contract and bonuses as well

Cons

-Management and HR do not care about you -Union based so it's always Union worker vs the management and they can never agree -Union only cares about the operators -While the pay is great, we are overworked and underpaid for the amount we work -Job can be extremely physical and easy to get injured on job. However, company refuses to acknowledge that the job itself is problematic -Management just loves to keep piling work on the employees even when we are overworked and they wonder why we cannot get everything done -Rotating swing shift is very hard on the natural sleep cycle -You can get forced to work overtime at almost any time -Management will never, ever praise you for a good job done

Explore other reviews about CITGO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people! I've been lucky to be work on a team that values collaboration and openly invites new ideas!

Cons

Work can be slow to get done and there's not a lot of drive to excel and compete to be the best in the industry.

1.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Independent work and small area,

Cons

inconsistent scheduling, unsanitary conditions, harsh management

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