No work/Life Balance. Not Ideal if you have a family or want a life outside of City Furniture. - Sales-Manager In Training (MIT) CITY HOME Employee Review

2.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Very family oriented. Everyone knows each other.

Cons

Once you accept the job you will lose ALL aspects of your life because you are required to work EVERY weekend and ALL holidays (except Christmas, Thanksgiving, and New Year's day). You will also work A LOT of closing shifts (get off at 9:30 pm). They don't consider where you live so most likely you will have a long commute. I drove 55 mins each way. Management (especially GM's) is like a cult! If they don't like you, you will not be promoted under any circumstances! I've see it happen MULTIPLE times. When it comes to advancement you must be the favorite/behind kisser. Otherwise you don't have a chance... forget about it! I've also seen managers (especially GM's) bully other employees. Sales Goals are set extremely high with a crowed floor. Therefore, if you want to make your goal/any money you will need to come in on your days off. There's only a handful of people throughout the entire company that does extremely well. Everyone else that works here are living paycheck to paycheck. Lots of drama! Everyone knows each others business or "think" they know. Moreover, there are LOTS of internal relationships (extremely unethical) due to the amount of time spent at work. EXTREME Micro-management!! You can't do anything without a manager breathing on your neck. It's ridiculous! I've never had a job with such extreme micro-management. High turnover.I worked at City Furniture for 14 months and have seen MANY people come and go. If you can make it to the three year mark you might be able to survive the City Furniture lifestyle because by that point they will have you brain washed.

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CITY HOME Response
11y
Thank you for your feedback. Overall our company, and managers, care very much about our associates. We strive to make this a fabulous place to work. Even our Sales Associate 2014 average earnings (excluding managers) was just over $52,000 (up from 2013) with the top associates making over $100,000. It seems that the information you provided is about a specific showroom and I would like to get more information from you - can you please call me? Katie: (954) 597-2200 x7413

Explore other reviews about CITY HOME

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

Cons

Not much. Great place in general.

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CITY HOME Response
1mo
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!
1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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