You will be working hard - Service Technician CITY HOME Employee Review

1.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Weekly pay. Randomly get to go home “some days” One weekend day off as well as weekday (Sunday, Monday) Tips Learn to assemble some furniture for side jobs

Cons

Start at 6am never really know when you’re gonna get off. Pay doesn’t match the work. Penalized for every little thing. Only can use 2 sick days in a three day period. Very demanding and not fulfilling work unless you like filling customers home with furniture. You will be tired and you won’t have anything else to do while you’re working here unless it’s your day off. Will be charged if you damage a customers home. Lose any tool you will be charge.

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CITY HOME Response
2y
Thank you for your thorough review and specific advice. It'll be channeled accordingly. In the meantime, please rest assured that we continuously seek to improve our Service Technicians' experience at CITY.

Explore other reviews about CITY HOME

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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