No longer a good place to work - Leadership CITY HOME Employee Review

1.0
Jun 26, 2024
Recommend
CEO approval
Business Outlook

Pros

This used to be a good company, with family values and great people, however is has completely gone downhill over the last couple of years. There are no remaining Pros, so I made the decision to leave after a decade.

Cons

The current executive team, including the CEO, has destroyed the culture and ways of working. Micromanaging, big egos, and promoting based on family connection instead of qualifications is destroying this company. City Furniture has not had a profitable year since 2020, resulting in several rounds of layoffs and the remaining team left overworked, underpaid, and miserable. Everyone I know is looking for a new job. Turnover is way up and sadly so many talented and wonderful people have resigned. Executive leaders make excuses and don't listen to feedback from these exiting associates. It just continues to go downhill. If you get a job here, expect to be underpaid with no bonuses, overworked, and told how to do your job by inexperienced leaders. My advice is to look elsewhere. Don't believe what you see on social media - it's not the reality of working at City.

Explore other reviews about CITY HOME

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

Cons

Not much. Great place in general.

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CITY HOME Response
1mo
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!
1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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