It could be worse, but it could be A LOT better. - Showroom Manager CITY HOME Employee Review

2.0
Mar 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- Decent commissions. - A lot of great people at the showroom level. - Young company that’s continuing to grow.

Cons

-Micromanagement at every corner. Managers required to video record weekly coaching meeting with associates. - Doctors notes required to use sick time, even excused absences will incur a write up. - Not flexible or understanding when it comes to scheduling. Managers instructed to issue write up for tardiness starting at 1 second late. - All of the corporate management is involved with each other. Either through blood or marriage. Too much nepotism and conflict of interest result in putting the wrong people in the wrong place. - Management would rather watch someone fail in the wrong environment than see them thrive in the correct environment. See’s and calls struggling employees as “defects”. -Company will use holidays as one of your two days off. Example- if your normal days off are Monday, Tuesday, for Thanksgiving they’ll make you work Tuesday since the company is closed Thursday. Giving you 2 days instead of what should be 3 days off. This is a poor tactic to avoid paying holiday pay, and results in your holiday not being a holiday at all. - Managers have no real power. Customer care handles all customer related issues after delivery, and managers are powerless to overturn their poor decisions resulting in angry customers and poor business practices. - The company will protect poor performers IF they check DEI checkboxes. Straight White Men will be hung out to dry, but those who meet the DEI initiatives will be protected even if they lack the skills to adequately perform in their role.

Explore other reviews about CITY HOME

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

Cons

Not much. Great place in general.

avatar
CITY HOME Response
1mo
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!
5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

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