Not what it used to be - Wholesale Operations CMG Financial Employee Review

3.0
Apr 30, 2021
Recommend
CEO approval
Business Outlook

Pros

1) They pay great. When the market is crazy hot and no one is micromanaging the OT, they pay ridiculously great. 2) Their All-In-One mortgage loan is the most innovative product the industry has to offer. Truly brilliant.

Cons

I hate saying these things because I remember a time when it was different... 1) Operations doesn't work with Sales, they work FOR Sales. 2) Were you bullied in high school? Get ready for more of that. The office politics are killer. 3) If they can only get 2 out of 3 - Quality, Speed or Volume they will always choose the last two. 4) Be prepared to check your principles at the door every morning. It's a hostile place for those of us who don't. 5) You can be replaced. They'll remind you if you forget. 6) Ask a question. Get an answer. Doesn't matter if it's the wrong answer or if the answer you get is not even relatedto the question you asked. Do what your told. 7) Have a suggestion or an opinion? Are you #1 or #2 in Sales? No? Then keep it to yourself. 8) HR is not here to help you, they're there to protect the company from you. I have more, but if you still need to hear it when the only real Pro is great pay then the 2 of you will probably get along great...

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CMG Financial Response
5y
Thank you for taking the time to share feedback regarding your experiences at CMG. You raise several points that we would appreciate the opportunity to address directly. It is of the utmost importance to CMG’s leadership that we all work to identify solutions to challenges brought forth by employees. Please reach out to your assigned Human Resources Business Partner or to Melissa Harbourne, SVP Human Resources, at mharbourne@cmgfi.com to discuss.

Explore other reviews about CMG Financial

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I have spent more than 3 decades in the mortgage industry, CMG is definitely in the top 3 mortgage companies I've worked for. Ops is lightning quick, compensation is solid, the product variety is the best I've seen including amazing proprietary programs, benefits are reasonable, there really isn't anything more I could ask for. Every aspect is at least good, if not world class!

Cons

None I can think of

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a ton of opportunities to innovate and build industry-changing technologies. We have a great product team and a great engineering team, so the possibilities for my team and me are endless. We're also serious about using AI across product management, BSA work, QA, and engineering. It's part of our culture, and the transformation is being led directly by our technology leaders, which shows they're hands-on and lead by example. You won't find many places where a top leader is this invested in transformation and in the details, and that's both encouraging and energizing for our team. On the business side, there's a lot of flexibility and support for our sales and fulfillment team members. Ideas are heard and implemented no matter who they come from. Our leadership team is humble, and they genuinely care about and understand their business. They've been very welcoming and have taken the time to help me understand their business needs so I can deliver the right solutions. CMG believes in top-notch customer service and in offering a comprehensive suite of products that most other companies don't have. The culture here is great and genuine, and I'm very glad I made the choice to join CMG.

Cons

Opportunity to standardize process and create an enterprise fulfillment strategy, currently in the works and planned for the immediate future.

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