No raises. Ever. - Mortgage Processor III CMG Financial Employee Review

2.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent bonus structure. And apparently doing so well they can afford to keep absorbing smaller companies.

Cons

Been here 5+ years and no one has ever gotten a raise. Sales is never held accountable for the quality of their files. Constant 5-8 day rush files submitted by sales who has sat on the app for 3 weeks. Green loan officers with no supervision can't even calculate income. Processors get thrown under the bus for everything and expected to work on vacations, after business hours, and be on call during PTO days without pay. CEO lectures how rates don't matter.

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CMG Financial Response
11mo
Thank you for taking the time to share your feedback with CMG. Your experience does not align with CMG's core values, and we would appreciate the opportunity to speak with you about this feedback. Please reach out to CMG's Chief of Staff, Melissa Harbourne, at mharbourne@cmgfi.com.

Explore other reviews about CMG Financial

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I have spent more than 3 decades in the mortgage industry, CMG is definitely in the top 3 mortgage companies I've worked for. Ops is lightning quick, compensation is solid, the product variety is the best I've seen including amazing proprietary programs, benefits are reasonable, there really isn't anything more I could ask for. Every aspect is at least good, if not world class!

Cons

None I can think of

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a ton of opportunities to innovate and build industry-changing technologies. We have a great product team and a great engineering team, so the possibilities for my team and me are endless. We're also serious about using AI across product management, BSA work, QA, and engineering. It's part of our culture, and the transformation is being led directly by our technology leaders, which shows they're hands-on and lead by example. You won't find many places where a top leader is this invested in transformation and in the details, and that's both encouraging and energizing for our team. On the business side, there's a lot of flexibility and support for our sales and fulfillment team members. Ideas are heard and implemented no matter who they come from. Our leadership team is humble, and they genuinely care about and understand their business. They've been very welcoming and have taken the time to help me understand their business needs so I can deliver the right solutions. CMG believes in top-notch customer service and in offering a comprehensive suite of products that most other companies don't have. The culture here is great and genuine, and I'm very glad I made the choice to join CMG.

Cons

Opportunity to standardize process and create an enterprise fulfillment strategy, currently in the works and planned for the immediate future.

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