Look elsewhere - Customer Service Specialist CNA Employee Review

Terrible training, old antiquated system, salary is not enough for all of the responsibilities. Job posting did not state all of the duties the job entailed. Micromanaging. Favoritism among older employees, leaving the newer ones to do all the work. I think the worst would be the training, you get thrown on the phones without adequate training, leaving the customer angry and the employee frustrated that they don't know how to help.