Striving and struggling for excellence - Anonymous employee CNA Employee Review

3.0
Aug 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of very smart people. Great programs and support for people who work hard and achieve. Solid benefits. Very relationship oriented: who you know is very important.

Cons

CNA doesn't really have much of a mission or purpose. No visible strategy. Each part of the business operates like its own company. Lots of bureaucracy - checkers checking checkers. Limited flexibility to work from home. Very much an "old school" company. Very little diversity - it's definitely a good old boys network at the top.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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