Outdated and irrelevant. - Anonymous employee CNA Employee Review

2.0
Jan 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top player in insurance industry and ability to move around the company if you want. Respectable employee benefits. Not a bad place to start a career as I learned a lot (but certainly not a place to grow it... rather, I outgrew it).

Cons

Stiff culture. "Good ole boy" system in leadership. Promotions based on connections and back stabbing rather than good work, with many of leadership just coasting and collecting a pay check rather than working hard. Terrible company to grow a career. does not value the new generation of worker (9-5, in your cubicle mentality). Outdated technology and unwillingness to innovate (in fact, trying to innovate will be punitive to you).

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5.0
Jun 30, 2026
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CEO approval
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Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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