Claims Rep/Adjuster - Auto Claim Representative CNA Employee Review

2.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Clean working environment, Office is located in nice area with restaurants and convenience stores, You'll obtain the Texas All Lines insurance adjuster's license, It'll give you great experience to move on

Cons

Sitting in front of a computer at a desk in a cubicle for 8+ hours a day Claim work load is intense - always seems to be someone on vacation (stress is high) Managers DO NOT assist in the handling of claims - they simply review what you've done and critique you (often pretentiously and condescendingly) My personal manager was passive aggressive and brought his personal issues to work You're constantly being hounded on how much production you can offer when the problem lies in their intake system and insurance policies They claim to support diversity, but found out firsthand that they'd rather you conform to traditional corporate monotony.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very helpful. My management team is very laid back in regards to the return to office mandate for underwriters.

Cons

Serious lack of training for new underwriters

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