Lots of opportunities but difficult to grow - Senior IT Analyst CNA Employee Review

3.0
Nov 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Above average compensation and great effort to differentiate and reward employee performance. Some IT managers are keen to grow their employees and there's lots of opportunities coming up as IT turns to a managed services model of delivery.

Cons

Work culture was rather conservative and uptight, which was to be expected from an insurance company. Most people seemed to want to work there for the pay and get out of there whenever possible at the end of the day. So do not expect a friendly and cordial community with that "we're in it together" sort of attitude. More like a place where people would want to retire with a great pay and little change throughout the years. There's always plenty of opportunities as the organization is changing but with frequent layoffs, teams got smaller and tasks were consolidated to fewer people. Great potential if you are willing to work extra but it might be hard to grow within the same position unless the managers above you leave the company.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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