Poor Management - Client Specialist CNA Employee Review

Management is clueless. They are trying to move everything to India that they can and the computer systems are so antiquated they break constantly and management won't invest in them. They purchased new phone system in the claims and customer service area and installed it when it did not work correctly from the get go and everybody had to deal with phone systems that would not allow you to transfer a call internally???? boy oh boy what a bunch of clueless idiots!!!!!!!!!!!!!!!!