ineffective Management - Business Analyst CNA Employee Review

Very top heavy hierarchy with no genuine leadership. CEO Motomed's expense "controls" focus on direct costs only and ignore indirect ones, such as outsourcing of IT and decentralization of Specialty Lines underwriting. First line management is generally knowledgeable but ineffective due to CYA mentality. There is no incentive to do more than the minimum. Employes are encouraged to "think outside the box" but penalties are huge for being wrong. There is no loyalty anywhere in this company.