POOR AND MISERABLE WORK ENVIRONMENT - Licensed Client Specialist CNA Employee Review

Unlicensed supervisors and managers. Unaware of insurance licenses , contracts and law. Poor employment practices, retaliation when your opinions or ideas are presented. Not enough personnel to handle incoming calls. Making unlicensed employees handle calls over the phone. Principal director came from the insurance Business where her poor performance made upper management terminate her employment, which is what is happening to this operation.