Toxic Work Environment - Claims Consultant CNA Employee Review

1.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are competitive, many peers are good to work with and trying to be professional in order to deliver service to customers.

Cons

Toxic environment toward long time employees, recognition and acknowledgement is given to a select group of employees, standards are too high with understaffing, management is more concerned with profit over making sure staffing is proper even with a significant number of suggestions from employees.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

1
See reviews by: Helpful|Rating|Date|All