Overall good place to work - Claims Adjuster CNA Employee Review

3.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the type of job I was doing.

Cons

Typical Corporate America job. It doesn't matter how well you do your job. Just make sure you put a note in X number of claims a day. You can put a BS note in the system.. and that is oKk but if you completely investigate a situation and handle it appropriately and don't get as many claims noted as they want you are a crap employee.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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