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      CNA

      Part of Loews Corporation

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      Rough Place to Work - Claim Director CNA Employee Review

      2.0
      Apr 8, 2023
      Claim director
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will be challenged beyond your abilities, which will make you better if they don’t crush you. Pay is on the slightly higher end of the spectrum for Insurance.

      Cons

      Toxic culture. Constant upheaval at the executive level leading to repeat strategy and cultural changes, usually for the worse. AVP and VP levels are pitted against each other, leading to unnecessary infighting and self sabotage.

      Explore other reviews about CNA

      5.0
      Jun 30, 2026
      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and flexibility here

      Cons

      Negative coworkers in my current group

      3.0
      May 1, 2026
      Underwriter technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great, co worker support, transparency, PTO, Fully remote

      Cons

      Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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