Not in 2024 - Anonymous employee CNA Employee Review

1.0
Feb 26, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be great, will likely be great again at some point in the future...??

Cons

Not where you want to be in 2024. Lots of dysfunction, unrealistic goals and upper management unwilling to face reality. Recent structural changes still causing massive disruption in Middle Market and other areas. No one left to do the job properly and all upper management cares about is production and why it's behind plan. Morale is at rock bottom.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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