Stable but Unexciting - Anonymous employee CNA Employee Review

3.0
Nov 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is fair. If you're proactive, there are great mentors willing to guide you through your professional development and career path. Availability of talented people (unfortunately the supply is inconsistent with the turnover rates).

Cons

Inconsistent cultures between teams, without the guidance of strong Company values/mission communicated to all employees. No standardized or established on boarding process. High turn over within Teams internally/externally. Due to turnover, people are promoted that aren't ready in their skill set and ability to manage people. Leadership is slow to react to necessary changes in culture. I.e. Everyone agrees on what needs to be reevaluated and enhanced, but no action comes from it (yet to be seen). Interfaces for benefits, HR portals (self service), IT support, security requests all look difference, very disjointed and hard to navigate. Benefits are lacking with the exception of 401-K match.

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5.0
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Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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