Case Manager - Case Manager CNA Employee Review

1.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Coworkers,pay and vacation and that's about it!

Cons

Overworked. was putting in 14 hour days at least 6 days a week. Had between 70- 91 files. If you took your vacation you had a nightmare when you got back. So I ended up working on My vacation too. Upper management is HORRIBLE!! What ever you do, don't give your opinion on "anything" to upper management when they ask you how things are going! It will end up with terrible consequences!!!! They used to be a great Company to work for but this is no longer the case! It's really sad that employees are paying for the Management screw ups in the long run!

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5.0
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CEO approval
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Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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