4.0
Nov 3, 2015
Current employee, more than 5 years
Coal City, IL
Recommend
CEO approval
Business Outlook
Pros
Small-town type environment. Most of the time you get to know the clients very well. Most of the agents in the company are great to work with.
Cons
Not enough training on the programs used in daily activities for either agents or the office staff. Programs used to process client changes are not user-friendly most of the time. Some agents have no experience managing office staff or running an office.