Call center job. - Customer Service Representative CRH Employee Review

1.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Steady long term job if you like this kind of work. Very hard to get fired as long as you are doing your job for the most part.

Cons

Taking calls literally all day- 8 hours straight, poor management, hires anyone off the street- reminded me of high school

Explore other reviews about CRH

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

it is all great work

Cons

sometimes a bit stressful overall

1.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, it’s a really good company—probably some of the best benefits in the industry, and that’s one of the main reasons I chose to work here.

Cons

My advice to anyone considering it: be careful about the promises you’re made during the hiring process. Make sure everything is put in writing, and make sure it’s exact—your position, job description, responsibilities, and what is expected of you. Things can change. If the person who hired you leaves or moves on, the person who replaces them may see things differently and change everything. That can include doing away with the position you were hired for and moving you into a completely different role—one you may have never left your previous job to take in the first place.

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