Sadly didn't stay the course as promised - Anonymous employee CRITICALSTART Employee Review

1.0
Jan 21, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Use to be great, one of the best.

Cons

They have hired leadership to help them GTM who are terrible leaders.

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CRITICALSTART Response
4y
Thank you for your feedback. We are sorry that you didn’t have a favorable experience. Critical Start is investing in all areas and hiring employees who share in our core values and culture which includes doing what’s right for the customers and employees. As we grow that means bringing on new folks who have experience building parts of the organization for scale, including new leadership. If you were experiencing issues with leadership, we hope you brought this to the attention of senior leadership or HR so that we may address. We wish you best of luck in your future endeavors.

Explore other reviews about CRITICALSTART

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Create culture and work life balance.

Cons

A lot of changes need to adapt quickly.

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CRITICALSTART Response
1w
Thank you for sharing your experience! We're glad to hear the culture and work-life balance have been highlights for you, those are things we work hard to protect as we grow. We also hear you on the pace of change; navigating rapid evolution isn't always easy, and we appreciate your adaptability and resilience through it. Your feedback is a helpful reminder to keep supporting our teams through transitions as thoughtfully as possible.
4.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong management Good career growth opportunities

Cons

Lack of organization and documentation Unclear expectations internally and externally Department communication is very siloed

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CRITICALSTART Response
1w
Thank you for your loyalty and for sharing such candid feedback. We're glad to hear that strong management and career growth have been consistent positives in your experience. The concerns around organization, documentation, and cross-departmental communication are valid and ones we're working to improve. We appreciate you continuing to show up and contribute while we do that work. Thank you for being part of the Critical Crew!
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