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      CRITICALSTART

      Engaged Employer

      CRITICALSTART reviews

      The Critical TRUTH about CRITICALSTART - Sales Operations Support Specialist CRITICALSTART Employee Review

      5.0
      Jan 16, 2023
      Sales operations support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      THEY do what is right for "OUR" CUSTOMERS THEY do what is right for "OUR" EMPLOYEES THEY don't do things that SUCK, which is awesome!

      Cons

      Unlimited PTO, just joking :), Not a Con 100% Employer Paid Employee Medical & 50% of Family Medical, again not a con, not joking! #CRITICALCREW: WE are Intelligent, WE are Cultured, We are Diverse & Inclusive. Nope not a Con. Oh and WE throw amazing SKO's , President Club Trips, QBR's & Holiday Parties...also NOT a Con. :)

      avatar
      CRITICALSTART Response
      3y
      Thank you for your review! We greatly appreciate all the hard work our Critical Crew does each and every day and we aim to make sure that our employees feel heard, valued, and appreciated! We are so glad to hear that you are happy with our benefits and culture, we are constantly looking for ways to improve our benefits and further strengthen our culture. Our ERGs are a great way for employees to interact and meet other Critical Crew team members with similar interests!

      Explore other reviews about CRITICALSTART

      5.0
      Jun 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Create culture and work life balance.

      Cons

      A lot of changes need to adapt quickly.

      avatar
      CRITICALSTART Response
      1w
      Thank you for sharing your experience! We're glad to hear the culture and work-life balance have been highlights for you, those are things we work hard to protect as we grow. We also hear you on the pace of change; navigating rapid evolution isn't always easy, and we appreciate your adaptability and resilience through it. Your feedback is a helpful reminder to keep supporting our teams through transitions as thoughtfully as possible.
      4.0
      Jun 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong management Good career growth opportunities

      Cons

      Lack of organization and documentation Unclear expectations internally and externally Department communication is very siloed

      avatar
      CRITICALSTART Response
      1w
      Thank you for your loyalty and for sharing such candid feedback. We're glad to hear that strong management and career growth have been consistent positives in your experience. The concerns around organization, documentation, and cross-departmental communication are valid and ones we're working to improve. We appreciate you continuing to show up and contribute while we do that work. Thank you for being part of the Critical Crew!
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