Excellence is the Standard - Anonymous employee CRITICALSTART Employee Review

5.0
Aug 28, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Critical Start boasts a team of top-tier professionals across all departments—SOC, Customer Success, Product, Sales, Engineering, Finance, etc. Our core values, centered around prioritizing the customer, supporting our employees, and "don't do things that suck", are deeply ingrained in the culture and are represented through each internal interaction. Leadership is supportive and each colleague understands that we are working toward a common goal. There's a strong track record of tenure and continuous opportunities for growth. If you're driven and looking for your next career move I highly recommend Critical Start.

Cons

Nothing top of mind, I've enjoyed my time here.

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CRITICALSTART Response
1y
Thank you for your review! We're thrilled to hear that our team, values, and leadership have made a positive impact on your experience. It's great to know you're enjoying your time at CRITICALSTART. We're committed to maintaining this standard of excellence and supporting your growth.

Explore other reviews about CRITICALSTART

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Create culture and work life balance.

Cons

A lot of changes need to adapt quickly.

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CRITICALSTART Response
1w
Thank you for sharing your experience! We're glad to hear the culture and work-life balance have been highlights for you, those are things we work hard to protect as we grow. We also hear you on the pace of change; navigating rapid evolution isn't always easy, and we appreciate your adaptability and resilience through it. Your feedback is a helpful reminder to keep supporting our teams through transitions as thoughtfully as possible.
4.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong management Good career growth opportunities

Cons

Lack of organization and documentation Unclear expectations internally and externally Department communication is very siloed

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CRITICALSTART Response
1w
Thank you for your loyalty and for sharing such candid feedback. We're glad to hear that strong management and career growth have been consistent positives in your experience. The concerns around organization, documentation, and cross-departmental communication are valid and ones we're working to improve. We appreciate you continuing to show up and contribute while we do that work. Thank you for being part of the Critical Crew!
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