Uncaring of its work force. Lengthy, in depth review to follow. - Retail Merchandising Representative CROSSMARK Employee Review

1.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

The job is flexible for the most part.

Cons

I have worked for Crossmark for nearly 3.5 years. Upon hire I did not hear from my Supervisor or receive any assignments for for nearly a month. On that note Supervisors are always extremely accomodating, to your face. They tell you what you want to hear so you can be temporarily placated. For instance I have been promised a raise for the past 2.5 years. Still nothing! In fact, in speaking with other employees, some have been with this company for a decade with no increase in wages or compensation whatsoever!' Onto job flexibility! Yes, you are in charge of your schedule. However, as a part time employee I am often assigned 50-60 hours of work per week that I am expected to complete for my part time wage and woefully inadequate travel and mileage compensation. I often go 1200 miles a week but the company only sees fit to compensate for 900 or so miles. The mileage reimbursement is a joke being less than half of the federal minimum! Yes the difference could be a tax write off if they paid you enough that you actually had to pay in. In my time hear, the operating systems and "rules" have changed at least 8 or 9 times. Currently the new "Timesheet" system which theyve implemented, puts all responsibility on the employee to ensure they get paid. This was all automated in the past and is just another way for the company to reduce its overhead at its lowest level employees expense. As a matter of fact, the system is so buggy that your pay is often delayed or withheld through no fault of your own! And good luck getting a response from the payroll department or your supervisor on the matter. To add further insult to injury new employees are often hired at higher starting wages than previous employees. One woman I recently trained was hired at a payrate of $2.51 more than I have been making these past years. I could go on, but hopefully Ive given anyone looking into this company reason to pause and reconsider.l They are a monolithic billion dollar company, none of the millions Ive generated for them have trickled down whatsoever.

Explore other reviews about CROSSMARK

5.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The people is my favorite. Unlimited PTO. Work life balance

Cons

medical benefits keep going downhill

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Former supervisor i worked with in Buffalo NY created a pleasant family team environment that created loyalty and great work environment.

Cons

New supervisor after that was nasty and still has a high turnover because of her poor management skills That's why I left No support or family team atmosphere anymore.

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