Not Dependable, but may fit some schedules - Retail Merchandiser CROSSMARK Employee Review

2.0
Feb 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Large majority of positions are part-time retail merchandising positions. These allow for some scheduling flexibility which is great if you have multiple jobs or kids. Employees are paid on a weekly basis and have a choice of check or direct deposit. The company offers medical insurance to both full-time and part-time as well as 401k, car insurance discounts, and other perks you don't usually get in a part-time position.

Cons

*The company has had numerous difficulties over the last couple of years with retaining contracts with companies such as Walmart. This has caused some difficulties with entire teams being laid off with little notice, leaving large numbers of employees scrambling for transfers to new teams (if there are any open positions in your area) or for new employment. *Communication between the numerous levels of management is horrible and between management & non-management employees is even worse. Stores are assigned, then taken away with no notice; team requirements changed; per-mile reimbursements modified... with no notice until well after the fact (or you find out when your team supervisor takes action against you). *Team supervisors and management vary across the board and are not trained for their positions. Most below the regional level have no power to make any decisions or changes to even the most basic of inquiries or requests. The company is so huge and departments so disconnected and compartmentalized, it can take weeks to get an answer to even the simplest of questions, if you get one at all. *Team recruiters may exaggerate or outright lie to an applicant to get them to join a team. I suspect (but have no proof) that recruiters are judged on how many applicants they can acquire. Again, this last statement is conjecture, but circumstantial evidence lends itself to this conclusion. *There are no minimum number of hours set for part-time employees. A team member can receive as little as 1hr of work per pay period (generally every two weeks) and can change at any time without notice. The part-time positions are more supplemental than sustainable in terms of income; i.e. do not depend on these positions to pay your bills. *Training is non-existent. Unless you are lucky enough to be placed on a team with a supervisor that chooses to train their team members, you will have to learn on your own. *Some teams are not given the tools they need to complete jobs, especially within the time frame assigned by the company. Some jobs require going into stores that are downright hostile to your presence and will refuse to help you.

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CROSSMARK Response
8y
Thank you for taking the time to share your thoughts and experience. We will be sure to pass this along to our leadership teams.

Explore other reviews about CROSSMARK

5.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

You work at your own pace . You don’t have to talk to people all the time .

Cons

Sometimes it be a lot of product you got to load onto the shelves .

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CROSSMARK Response
1y
Thank you for sharing your feedback
3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Former supervisor i worked with in Buffalo NY created a pleasant family team environment that created loyalty and great work environment.

Cons

New supervisor after that was nasty and still has a high turnover because of her poor management skills That's why I left No support or family team atmosphere anymore.

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