Competitive CPG Broker Worth Looking At- with Some Areas of Opportunity - Business Account Manager CROSSMARK Employee Review

4.0
Jan 4, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Challenging - Collaboration - Team Building - Autonomy - Competitive Entry Pay - Great Clients - Opportunities to Cross Train 2. New parent company WIS (mainly the new CEO- Jim Rose) is really good. I always felt like he had his finger on the pulse of each piece of the company, and knew the strengths, opportunities, and areas needing addressed. He acknowledged known issues, presented a clear and concise plan of action, and celebrated successes at every level of the company- He showed a true investment in making Crossmark a better company utilizing the breadth and strength of WIS to the betterment of Crossmark- be a shame to loose him. 3. There are some phenomenally knowledgeable and talented people there who are true team players one can leverage for learnings/coaching/share successes/willing to assist, but are somewhat rare. If you identify one, hook your wagon to them and you will have success and likely enjoy all that Crossmark offers.

Cons

1. As a BAM the buck stops with you- you will answer for any and all short comings and challenges regardless of the situation- see item #3. You carry the weight for the organization, BAMs are the backbone that carry the head (management)- CBMs are gold and can be your best support. 2. Pay increases were not aligned with industry, and no employee wants to be told they are lucky the company even offered a merit increase (see item 1.). 3. How much support, success, collaboration, desire to win ALL depends on the leadership vertical you fall under- directors are hit or miss- some are merely paper champions and riding into retirement and lean on the BAMs for elements they are responsible for. 4. Wins are celebrated but are short lived and the focus tends to be on the shortcomings/challenges (even if it is the client who doesn't uphold their commitments).

Explore other reviews about CROSSMARK

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros of this position include flexible hours and opportunities for growth. One of the main pros of the program is the hands-on experience it provides.

Cons

The pros outweigh the cons because it offers stability and benefits.

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working at crossmark

Cons

an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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