Happier before the buyout - Merchandiser CROSSMARK Employee Review

3.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling (except during the month of December) and the district supervisors are supportive and understanding.

Cons

I wasn't lucky enough to be hired in during the pandemic, when most of the companies raised their starting pay in an effort to attract more workers to replace those who left the workforce. I remained dedicated even knowing that newer less experienced merchandisers were hired in at much more than what I earned. I am paid at $11.30 and new hires were brought in at $13.00 hourly. When I asked for fair compensation, I was turned down. I do enjoy the job, for the most part, and I realize that their business practices aren't illegal, but certainly unethical, in my view. Secondly, their reporting system is awful! I was less stressed when I worked with Lawrence Merchandising and using Natural Insight, but after Crossmark bought out LMS, that went away and we use 1Hub, which is a total wreck. Natural Insight was user friendly and it never caused any issues in reporting. 1Hub is the #1 worst reporting system I've ever encountered, and I've worked for several different merchandising companies. I've discussed this with Field Support and they agree, but nothing ever changed. A year and 4 months of the same issues repeatedly. I'm disappointed in the company's lack of concern regarding a badly needed upgrade to their reporting system. I would expect a company who's been in business as long as they have would want to invest in better technology. Headaches!

Explore other reviews about CROSSMARK

5.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Really liked all the managers I worked with

Cons

No cons I can think of

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working at crossmark

Cons

an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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