Crossmark: Our corporate goals do not include paying you a living wage. - Part-time Merchandiser CROSSMARK Employee Review

1.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Honestly, there are none. I came on in the early months of the pandemic when many people had lost work, and this company was at least hiring (and the only qualification was to have a heart beat), but today there are really no good reasons to work for this company.

Cons

Below industry standard wages. Crossmark is currently hiring part-time merchandisers at minimum wage in NYC: $15/hour. Their competitors pay more, and their competitors in other states with a lower cost of living (and significantly lower minimum wage) will pay more per hour than Crossmark. The Northeast Regional Director stated in a meeting when it was brought up that company was paying people less than the living wage for NYC -- which is around $20/hour to meet bare life necessitites -- that Crossmark's corporate goals don't include paying their employees a living wage. So their corporate culture is one in which it is acceptable to run a business on the backs of their lowest paid workers without even making sure those workers can afford to live in the hourly wages. No one tells you this when they hire you, but cerchandising positions are not subject to annual review or annual pay increases. So, when they finally get around to giving you a raise after working with them for years, your manager and district manager think you should be grateful for your measly 20 cent increase that you will have to live with for another three years. Even if you are lucky enough to get paid more than minimum wage, how much you actually make will be reduced because that hourly rate is only for time in stores, and most of your work will only be for about an hour or less and most of your time will be spent traveling between stores - for which you are only paid minimum wage. A car is a definite must for this job, but you won't get paid a daily drivers fee (which would typically be a fee that takes in to account wear and tear on the car, insurance needs, etc.) , just reimbursed for mileage. You'll find yourself spending a tremendous amount of time in your car, and you'll have to fight with management that the estimated travel times between stores is based on the fantasy Google Maps provides via estimated drive times (perfect conditions with no one else on the road). Crossmark corporate policy is that all employees - including the low paid merchandisers earning an hourly rate that doesn't even cover life's bare necessities - are to submit expenses only once a month. This amounts to Crossmark demanding its lowest paid employees float a monthly loan to Crossmark to cover parking and travel fees. What does that tell you about Crossmark's corporate culture and leadership? Nothing good. Work can disappear without notice, but they want you to give them three weeks notice of time off.

Explore other reviews about CROSSMARK

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible schedule that works for you

Cons

lots of time on your feet

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros working at crossmark

Cons

an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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