opinion - Driver Manager CRST, The Transportation Solution Employee Review

don't seem to have the time to do the personal touch with the drivers. q/c is a plus, but sometimes keeps us from actually talking to the drivers. we seem to worry more about the numbers(i know they are a must) and not about the person. wish we could figure out a nice balance. cancelled loads and nothing else for a driver to do but sit, which causes frustration and mistrust. we sometime talk the talk but don't always follow thru.