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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      It's all about the numbers, not the AAA members. - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Jul 21, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The cafeteria is really wonderful.

      Cons

      1) Promotions are based on favoritism, not qualifications. 2) There are so many highly paid individuals managing and analyzing everything that there are not enough front line employees to handle the customers calling in for member services. 3) No respect or compassion for employees. 4) Unfair hiring and firing practices. 5) Department supervisors are not required to know anything about the job tasks their teams perform; their primary purpose is to run statistic reports for upper management and hone their micromanagment skills.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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