Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Discombobulated Hot Mess - Bodily Injury CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Jun 22, 2016
      Bodily injury
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful people with lots of talent fly through that company. The best ones move on due to the highly dysfunctional leadership. Amazing how a married supervisor can cheat with a single manager, the manager is fired and the supervisor is promoted into that same managers position. If you like to play games instead of work professionally, this is the place for you.

      Cons

      Management is deceitful, dishonest, condescending and self contradictory. The expectations are unmanageable and is forcing the quality of the investigations and customer service to tank substantially. Even when a supervisor is REQUIRED to sign off on files, it is NOT the supervisor held accountable when the company policy changes. Yet per DOI, all of these items are FOREVER stamped on claims.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      10y
      We are disappointed to read this feedback. Although we do not agree with some of the things you describe here, we will share these comments. One of our highest priorities is to provide customers with outstanding service, as well as provide employees with the proper support to do so.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

      See reviews by: Helpful|Rating|Date|All
      Related searches: CSAA Insurance Group, a AAA Insurer jobs | CSAA Insurance Group, a AAA Insurer salaries | CSAA Insurance Group, a AAA Insurer benefits | CSAA Insurance Group, a AAA Insurer interviews | CSAA Insurance Group, a AAA Insurer conversations
      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Bodily Injury reviewsCSAA Insurance Group, a AAA Insurer review