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CSAA Insurance Group, a AAA Insurer

Engaged Employer

California is all that matters - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Nov 1, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free AAA membership for employees

Cons

Well the 2012 benefits came out. I guess if you live in California you did okay. The rest of the locations got screwed. Deductibles of up to $8000! Oh and they took away FSA from one of the plans. But you can contribute up to $6,500 to the other plan. AAA says they'll give us about $2,100 towards that FSA, but you still have thousands to come up with. Do they realize this is money coming out of our paychecks? The economy sucks and they do this to us. Lord forbid if you had to have emergency surgery. It would come out of your pocketbook. Of course, we heard about the Obama health plan and how it made it worse. Funny, other insurance companies don't have that issue. We've been checking with employees at other locations. No change in their plans. Why is it the people who make the most money (California people) get the cheapest and best insurance plan? Kaiser Permanente is in other areas. So raises get lower every year, our deductible has skyrocketed, you now want us to take more money out of our paychecks and live how???? If you don't care about the other Centers, then close them and move it all back to California.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for training and learning.

Cons

high work loads for adjusters

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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CSAA Insurance Group, a AAA Insurer Response
1d
We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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