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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Stay away from CSAA. - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Dec 10, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing I enjoyed while working at this company was my co-workers and a few managers.

Cons

Big lack of promoting inside employees and on going training. Every two years there is a company redesign and you need to reapply for a job you have been doing for 15 yrs. People who are promoted to managers are clueless and no help on promoting their employees. CSAA comes up with stupid projects for 6 months to 1 yr to improve customer service. And their un-bright services plans do nothing but make things worse. CSAA needs a big change in upper management. RUN away don't waste your life working for a company that does not value you or the hard work you do.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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