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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Succeeding in spite of itself, but will die in 5 to 7 years. - Customer Service CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Nice vacation time benefit, nice place to learn the basics of insurance. Gives people with disabilities a chance to work which is great.

Cons

Technological dinasaur, constant redressing of issues over and over. The denial of the obvious, they have results that they though would not happen, but everyone on the floor could have told it would not work out and when it does not they are suprised. Many of my managers have very little business experience so the place is run like a giant social welfare program. A very risk averse culture which is killing them from succeding.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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